Welcome to Our Help Site

• Are you running any upcoming sales?
• How can I purchase a Lowdesk using my HSA / FSA dollars?
• If you have cancellations, can I get my desk sooner?
• When will you begin collecting orders for the Lowdesk Ultra and Lowdesk Max desks?

• Can I add casters?
• Can I just order a desk frame and mount my own tabletop?
• Do you sell floor seating cushions?
• How do I preset the height on my desk?
• How low do your desks go?
• I’m within the 30 day return window, how do I initiate a return?
• What materials are your tabletops made from?

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• How do I ship my order back to you?

• Do you ship internationally?
• When will I receive my tracking information?
• When will my order ship?

• I’m getting an error on the controller that says F05, how do I resolve it?